What is SAM6™?

The secret sauce for creating highly usable documentation

The Structured Authoring Method, or SAM6™, is a proven approach to creating highly usable documentation. The method comes from multi-disciplinary research into how people find and process information. That means better manuals, SOPs, KB articles, user guides, and training materials.

At it’s core is a set of techniques and best practices authors can follow for capturing and presenting information in ways that will improve performance, reduce errors, help achieve compliance and help capture knowledge residing in experts’ heads.

SAM6™ is easy to apply and it works.

See the Difference…

The document below is a real source document used by warehouse personnel.
Applying SAM6™ principles and reformatting with DT7, we improved its usability significantly.

Success Story

This global Fortune 500 company used SAM6 and DocuTools together to change how they build and update documentation.

  • 1: The Need

    Company documents – particulalry SOPs and training materials – were inconsistent and approached differently by the SMEs tasked with creating them. The company was seeing confusion among users, trainers and supervisors, and compliance issues eventually began appearing in audit reviews. What they needed was a standardized approach to creating and updating business-critical documents that is easy to adopt and could show positive results quickly.
  • 2: The Solution

    Following a successful pilot delivery of the 2-day “SAM6™ for Developing Policies and Procedures™”, the team decided to add to the core program a half-day of authoring practice with company documents. The 2.5 day program was delivered to over 500 document creators across its 8 locations. These authors all achieved certification in SAM6™ and a license for DocuTools™.

3: The Results

Survey results from 400 company users across 8 locations about their experience using and applying SAM6™ and DocuTools™ together.

  • casestudy_results
  • casestudy_doctypes

SAM6™ Training &

Start building better content and documents.

Live Workshops
for Teams

Master SAM6™ in these immersive, hands-on courses taught by our instructors at your facilities. Your team will leave this training ready to build better content and documents immediately.

Live Workshops

Online Training
for Individuals

Learn SAM6™ in these online, interactive courses you can complete anytime, anywhere and at your own pace. We can even add our courses to your LMS.

Online Training