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DocuTools™ Writing System : eLearning Programs
Writing Effective Procedures™
NEW!
1-Hour authoring course + DocuTools 7

Features:

  • Interactive eLearning Bundle
  • 1 Hour of lessons and practice
  • Learn proven techniques for creating professional procedures and step-by-step instructions
  • Includes DocuTools™ 7 Software
  • Perfect for anyone creating procedures, SOPs, user manuals, Help, KB articles and other types of instructions
  • 24-hour access to in-depth lessons and exercises, all online

Skills you'll learn:

  • Why procedures are so critical to performance
  • How to identify and separate procedural information from non-procedural information
  • How to apply the 10 Guidelines for perfect procedures
  • Using DocuTools 7 to quickly build and format procedures
  • When and how to create Decision (If-Then) Tables
  • How to turn a poor original document into a solid procedure

 

 


Overview

This online, self-paced course teaches proven techniques for creating usable step-by-step procedures that will improve user performance, compliance outcomes, and user/customer satisfaction. Procedures are key components of procedure manuals, standard operating procedures (SOPs), user manuals, job-aids, quick guides, and other instructional materials.



Intended Application

This course is intended for people developing:

  • Procedure manuals
  • Standard operating procedures
  • User Guides
  • Step-by-step instructions
  • Help
  • KB articles
  • Quick reference job-aids

Who should attend

This course is designed for:

  • Content experts (SMEs)
  • Training designers and developers
  • Business analysts
  • Human resources personnel
  • Documentation professionals
  • All kinds of "knowledge workers"

How long does it take?

The program takes about one hour to complete, depending on how much time you spend on the activities.

What is the cost?

Click below for pricing and registration information.